Really disgraceful behaviour and as a result I will NOT fly with Delta againĬlick to expand.I understand how the fares work. I was the only European, on my own and the gate agent made a point of ignoring me and reaching over my head to choose other passengers. Eventually I was chosen and I was the last, I was really upset at that stage as it looked like I wouldn't fly that day and would have to fly the next day and I was literally begging the gate agent for the next free seat.
The gate agent assigned seats as at random, ie she just pointed to you and said I choose you for this free seat! It was horrendous, people were not happy. After the volunteers, the flight was still over booked, so we had to wait until check in closed, and for anyone who was transferring to turn up. Some people did but most like me HAD to get to LAX that day. At the gate the agent announced the flight was over booked and asked for 20 people to volunteer to fly the next day, they would be given compensation vouchers for changing flights. It was hugely stressful, as I needed to fly that day as I had a very important event to go to the next day. I booked about 5 months before flying, when I checked in it just said seat assignment at gate!
I had the same thing happen to me in 2014 with Delta New Orleans To LAX.
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